Oil ALBERA,S.L, has a whistleblowing channel so that those aware of serious infractions or crimes committed during the exercise of their activity or relationship with the company can inform them of it.The channel is the communication instrument that integrates the internal information system of the organization.

Who can report/report through the whistleblowing channel


Company employees, former employees, volunteers, interns, workers in training periods, candidates, self-employed workers, partners, personnel from contracting companies, subcontractors and suppliers, legal representatives of the workers or individuals who advise the informant, natural persons who are related to the informant and who may suffer retaliation, such as co-workers or family members of the informant, legal entities, for which he works or with whom he maintains any other type of relationship in a work context or in which he holds a significant participation.

What can be reported

  • Actions or omissions that may constitute infringements of European Union law.
  • Actions or omissions that may constitute a serious or very serious criminal or administrative offense
  • Violations of labor law in matters of safety and health at work.

This channel is not an instrument for communicating labor or commercial complaints between parties.

The channel must be used in good faith , if the complainant acts with awareness of the lack of veracity of the data provided, or with the sole purpose of denigrating the person or institution reported, the corresponding responsibilities may be demanded.

Confidentiality and non-retaliation

This system guarantees the confidentiality of the complainant and any third party that appears in the communication, both legally and technically, and allows anonymity.

Likewise, the system is subject to the principle of non-retaliation for any of the complainants or third parties. When the organization becomes aware that the complainant or informant has been subjected to acts of intimidation or retaliation, it will promote or carry out appropriate corrective or restitutionary actions.

Anonymous complaints

The complaint can be anonymous; The most important thing is the plausibility of the facts presented, not the person who files the complaint. Anonymity, however, makes it difficult to maintain an open communication channel with the complainant, which facilitates the analysis and investigation process. Likewise, depending on the type of violation reported (especially if it directly affects the person reporting), anonymity can also make the investigation significantly more difficult.

Processing of the complaint

Sending the report automatically generates a reception number available to the complainant. The complaint is transferred to the company’s systems manager, beginning the analysis and investigation phase.

The procedures will be carried out with the utmost reserve and confidentiality, in accordance with the law.

Within a maximum period of three months (extendable for a further 3 months if the investigation is especially complex) the company will inform the complainant of the content of the resolution resulting from their complaint (as long as the complaint is not anonymous).

It is possible to maintain communication with the complainant or request additional information.

If their investigations reveal evidence of a crime, the facts will be transferred to the Prosecutor’s Office or the judicial authority and, where appropriate, to the European Prosecutor’s Office.

The affected person will have the right to be informed of the actions or omissions attributed to them, always respecting their right to honor and the presumption of innocence.

Independent Whistleblower Protection Authority

We inform you that you can make your complaint through the channel enabled on the website of the Anti-Frau Office of Catalonia, the competent body of the autonomous community authorized to carry out the functions described in this document.